HairMax laser device orders ship via DPD (with a signature required). All accessories and hair care products ship via DPD or Royal Mail (without a signature required). Please see our full delivery page for more general information on shipping.

We offer 2 shipping options on all HairMax laser devices. Standard Deliveries are FREE and are delivered in 2 to 4 working days. Next day delivery service is available at a cost of £5.95 and uses a tracked next day courier service to make sure it arrives on time. To use this service orders must be placed by 3.00pm on any working day. Orders placed on a Saturday or Sunday for next day delivery will be dispatched on Monday and delivered on Tuesday.

Once the package is released, standard deliveries are delivered in 2 to 4 working days. Next day delivery service is available at a cost of £5.95 and uses a tracked next day courier service to make sure it arrives on time. To use this service orders must be placed by 3.00pm on any working day. Orders placed on a Saturday or Sunday for next day delivery will be dispatched on Monday and delivered on Tuesday.

Device orders shipped via DPD require a signature upon delivery, unless requested by the customer to be waived prior to submitting the order. Once the package ships with signature required, we are unable to remove the signature requirement while in transit. DPD will make up to 2 delivery attempts before returning the package back to sender.

We are very sorry for the inconvenience. Please call the customer service team on 01625 533588, Monday through Friday, between the hours of 9 am and 5 pm, and a HairMax customer service specialist can assist you in tracking your order.