5 Month Money Back Guarantee* with 2 Year Warranty
At HairMax we believe in our laser devices and the benefits they provide so we back it with a full 5 month money back guarantee.
Essentially you will get 5 months to try our devices to see if the results are satisfactory to you and your requirements. Once your delivery has arrived then that’s when the guarantee is effective. If you are not 100% satisfied with your purchase by the end of those 5 months, you may return the device for a refund, minus a 20% restocking fee. Only orders made through HairMax.co.uk directly are eligible for the money back guarantee.
Results from treatment with the HairMax laser devices takes time as hair grows ½ inch a month, so do not expect to see results ‘overnight’. Since we cannot predict individual results, this money back guarantee is provided so you can judge results and decide if the device is working for you. This offer means you have nothing to lose when ordering your HairMax device. Therefore, we recommend that when starting your treatment you take photos consistently so then at 5 months you can compare to help your decide if you are happy with the results.
*Money back guarantee minus 20% stocking fee
2 Year Warranty -
We strive to provide the highest quality in the manufacturing of our HairMax laser devices. The devices come with a two-year factory warranty. If your HairMax device is not functioning properly, you may need to send it back to be repaired or replaced by our warranty department. If the HairMax device is still within the 2-year warranty time period, the device will be repaired or replaced free of charge. If the device is outside the warranty period, please contact a HairMax representative for further assistance.
There is no need to fill out a warranty form as we've done this for you! All your details and serials numbers have been recorded should you need to contact us regarding the device.
Prior to sending your HairMax back for return, kindly contact our customer support between the hours of 9 am and 5 pm, Monday through Friday, at 01625 533 588.